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Hatch Chile Store FAQ

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Here are some important date ranges that will help you understand the flow of Hatch Chile season!<p style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">November-June: Pre-Order your chile, check for special deals and discounts during the pre-order season.<p style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Beginning of July-Late July: Harvesting can start in early July, however, it typically will start in mid to late July.<p style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Late July-Early/Mid-October: Chile season is here! We are harvesting, roasting, peeling, chopping, packaging, and shipping chile! Get your order in!<p style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Late September-Late October: Red season is here, we are harvesting and shipping our fresh red orders!<p style="box-sizing: border-box; margin: 0px 0px 20px; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Ubuntu, &quot;Helvetica Neue&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;; font-size: 15.3px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.3825px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*Weather can affect the dates mentioned above.

Here are some important date ranges that will help you understand the flow of Hatch Chile season!. November-June: Pre-Order your chile, check for special deals and discounts during the pre-order season. Beginning of July-Late July: Harvesting can sta

When is the Hatch chile season?

General Info About Hatch Chile

How do I change my shipping address?

Can I track my order?

My tracking link says "delivered", but it actually isn't

Can I cancel my order?

Can I edit/change my order after it's been placed?

My order arrived and it's the wrong product

My order is a gift

My Order

Can I ship chile to my PO box?

When will my order be shipped?

I live a long way from New Mexico, can you ship to me?

My order arrived in rough shape or damaged. What do I do?

My tracking information says "canceled by sender"

Why are my frozen items coming from New Jersey/California?

Shipping

Fresh Chile

Roasted Hatch Green Chile

Rellenos, Tamales, Chimichangas & Bacon

Quantities and Packaging

When is the Hatch chile festival?

Why is Hatch chile hot?

What are scoville units?

Do you have a recipe book?

What is the anatomy of a chile pod?

How do I make chile powder?

Do you sell seeds?

Why is there a warning on my chile powder?

Joe Parker/Machete

Mild

Big Jim/ Charger

Medium

G76/Sandia

Lumbre

Extra hot

Varieties of Hatch Chile

Return Policy

What if my chile is too hot?

Returns

What is a Ristra?

What is a ristra treatment?

Ristras

How does the rewards program work?

Chile Points

How do I cook the rellenos?

How do I cook the tamales?

How do I cook the chimichangas?

How long do open bags of roasted chile last?

Frozen Products

Do you have vegetarian and vegan products?

Are your products gluten free?

I have a nut allergy. What should I know?

I can't find an ingredient list on one of your products, what do I do?

I have a concern about something else and want to know more

Nutrition and Ingredients

When is the Hatch chile season?Updated 2 years ago